The five-day leadership development program takes a psychology-based approach to helping business owners, CEOs and senior executives understand their beliefs and how these beliefs shape their behavior. Participants explore ways to increase their effectiveness and learn how to manage through conflict. And they connect with other leaders in the program inside and outside of the facilitator-led sessions.
“I’d never done anything like this in my career,” said Johnson, the CFO and COO of the Atlanta-based Southern Education Foundation, which helps communities of color and low-income students to advance equity in K-12 and postsecondary education in the South. “The idea of spending a week of concentrated focus on what type of leader I am, what type of person I am and what my strengths and weaknesses are – I was a little nervous about what that exploration would look like.”
His apprehension, however, was short-lived.
“After the first half of the first day of the program, those things became much less of a concern,” he said.
Johnson attributes his sense of comfort to Mastering Leadership Dynamics’ being a group activity. The seven other participants in Johnson’s program were all accomplished business leaders who were striving for the same goal: professional self-improvement. “Also, the program is well thought out, well researched and anchored in provable facts,” said Johnson. “It did feel a little weird at times, but in the end, all of the dots connected.
“I appreciated the thoughtfulness of the Leadership Institute in putting the program together,” he said. “The facilitators did a fantastic job of making everyone feel comfortable and creating a physical space for everyone to learn about themselves and become more self-aware. I was most surprised at how much change can happen
in such a short time. I think the program will make a lasting impact.”
Introducing Troy Johnson 2.0
Since participating in Mastering Leadership Dynamics for five days in September, Johnson has returned to the Southern Education Foundation with a new perspective about himself and his work environment. As a result, he has made substantial changes in how he manages his time, communicates with coworkers and supports the nonprofit organization’s mission.
These changes include:
For years, Johnson had maintained an open-door policy at the Southern Education Foundation. It was popular with his coworkers, but some of them took advantage of the policy to “hang out or vent about something that was bothering them at the moment.” During Mastering Leadership Dynamics, Johnson realized the open-door policy was a mistake. “People would feel good because they’d vented, but I wasn’t being as effective as I wanted to be.”
During a Mastering Leadership Dynamics exercise, Johnson realized that when he communicates with colleagues and encounters pushback, his initial reaction is “to please the people around me.” Unfortunately, that ingrained impulse led him to sometimes say what people wanted to hear, not what they actually needed
to hear. “Now, I make sure I communicate exactly what I need to say.”
Mastering Leadership Dynamics places a premium on increasing participants’ self-awareness so they better understand their behavior. While examining his own behavior, Johnson realized that he often didn’t recognize when colleagues were playing games, figuratively speaking, at work. This lack of recognition was causing him, and others, to needlessly spin their wheels. “Now, when people start playing games, I make sure we stay on track,” said Johnson. “That’s completely new.”
The Southern Education Foundation has a new president and CEO, Raymond C. Pierce, and one of his main initiatives is to change the organization’s culture. Thanks to Mastering Leadership Dynamics, Johnson better understands his role as CFO and COO in ensuring this culture change occurs as smoothly as possible. “Now, I talk a lot about our mission and values – those things that have a long-term effect on an organization,” said Johnson. “I wouldn’t have done that without attending the program.”
For Johnson, one of his pivotal moments in Mastering Leadership Dynamics occurred when he was tasked with asking himself, “What do I want to do next as a leader?” Johnson has been in his current role at the Southern Education Foundation for nearly 12 years. The question made him realize that he eventually wants to be the president and CEO of a nonprofit organization. “The process of Mastering Leadership Dynamics helped me realize I could do it and, more importantly, I have the desire.”
A reward for good deeds
Troy Johnson’s path to participating in Mastering Leadership Dynamics was different than most of the high-level executives who sign up for the program.
In effect, he was rewarded for his community service in the Atlanta area.
Johnson was nominated as CFO of the Year in the community service category, which “honors a chief financial officer who has made outstanding efforts to serve the broader Atlanta community through voluntary work outside of a paid position.” At that time, Johnson served on the board of directors for Live Thrive Atlanta, Roswell Arts Fund and East Lake Family YMCA, often acting as board treasurer.
Johnson was selected as one of the three CFO finalists for community service. Although he didn’t win the CFO of the Year award (“It’s a great opportunity to be recognized. I appreciated the consideration,” he said), Truist presented Johnson and other nominees with scholarships to participate in Mastering Leadership Dynamics.
Johnson hadn’t heard of Mastering Leadership Dynamics before, but now that he’s experienced the program, “I think nonprofits could also benefit from having their leaders participate in it,” he said. “I’ve told quite a few people they should check out the program.”